Pontsho Pitsi serves as Head of Operations, providing executive oversight across operations, project delivery, and strategic execution. She is responsible for translating vision into operational frameworks, aligning teams and partners, and ensuring that initiatives are delivered with efficiency, governance, and measurable impact.

With strong expertise in project management and property management, and as a Property Practitioner, Pontsho brings commercial acumen, financial discipline, and risk-aware decision-making to the organisation. Her leadership focuses on operational excellence, stakeholder alignment, and building scalable systems that support sustainable growth and cross-border collaboration within the creative economy.